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Mr. Drenn Rafael Santos

1 article
Philippines University of Santo Tomas
Publications by Year
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Developing A Strategy Map: Improving Customer Experience By Adopting The Servqual Model Of Online Banking Services For Generation X
Immanuel Salipsip University of Santo Tomas
Emmanuel Gideon Magadia University of Santo Tomas
Nemuel Moreto University of Santo Tomas
Drenn Rafael Santos University of Santo Tomas
+1 more
2024
5th South American Industrial Engineering and Operations Management Conference