IEOM Index

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Model for Customer Relationship Management Based on User Experience in Servuction Systems: Case Study of Prepaid Medicine

Hernando Garzón Saenz Fundación Universitaria Tecnológico Comfenalco Cartagena

Andrés Redchuk ETSII. URJC

Jose Manuel Solana Garzon Fundacion Universitaria Tecnologico Comfenalco Cartagena

Juan Emilio Tobon Guzman Tech University

3rd GCC International Conference on Industrial Engineering and Operations Management