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Evaluating the Effectiveness of Self-Service Technology on the Use of Ride-Hailing Services: A Confirmatory Factor Analysis

Asyraf Afthanorhan Faculty of Business and Management, Universiti Sultan Zainal Abidin

Nur Dalila Mukhtar Universiti Sultan Zainal Abidin (UniSZA)

Ahmad Azrin Adnan universiti sultan zainal abidin

Business Management 2022

7th North American International Conference on Industrial Engineering and Operations Management