IPA ANALYSIS OF SERVICE QUALITY (SERVQUAL) CASE STUDY: THE LARGEST MORTGAGE BANK IN INDONESIA

AF

Aini Farmania Binus University

RE

Riska Elsyah Bakrie University

Service Systems and Service Management 2022

5th European International Conference on Industrial Engineering and Operations Management

THE PHENOMENON OF E-WALLET USAGE IN INDONESIA BASED ON THE THEORY OF TECHNOLOGY ACCEPTANCE MODEL

AF

Aini Farmania Binus University

RE

Riska Elsyah Bakrie University

Technology Management 2022

5th European International Conference on Industrial Engineering and Operations Management

THE MOST PREFERABLE OF E-CRM VALUE ON E-COMMERCE SECTOR FROM THE USERS PERSPECTIVE. CASE STUDY: INDONESIAN MARKETPLACE

AF

Aini Farmania Binus University

RE

Riska Elsyah Bakrie University

Business Process Management and Digital Transformation 2022

5th European International Conference on Industrial Engineering and Operations Management