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Mrs. Negin Mehrbod

1 article
Portugal UNIDEMI, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Campus da Caparica
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Profile-based Matching of Clients and Agents in Remote Customer Support
Negin Mehrbod UNIDEMI, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Campus da Caparica
Ahmad Mehrbod UNIDEMI, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa
Antonio Grilo NOVA.ID.FCT, NIF:513010661
2020
5th North American International Conference on Industrial Engineering and Operations Management