Serco
Loretta Koennicke is an instructional designer 4 with Serco North America. She has more than twenty years in the field of instructional design and training. Her research interests include brain-based learning, and training evaluation. She has a Master of Education degree in Instructional Systems from the Pennsylvania State University, a Bachelor of Science degree in Computer and Information Science from Eastern Connecticut State University, a Kirkpatrick Bronze Certification, and a Lean Six Sigma Yellow Belt certification.