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Franz C. Dator

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Technological Institute of the Philippines

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86 Service Efficiency Analysis of the Outpatient Department (OPD) of a public hospital in the Philippines by Service Quality Model and Queuing Theory

Essey Misaki V. Andres; Franz C. Dator; Pamela Rose A. Juan; JOEYETTE THERESE MACATO; John Carl R. Mendevil & Janina Elyse Reyes

13th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2023

Abstract PDF
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