Customer Expectations Analysis on Aircraft Maintenance Outsourcing Companies

RN

Rahmat Nurcahyo Universitas Indonesia

AW

Alan Dwi Wibowo Universitas Lambung Mangkurat

RA

Ramdha Dien Azka Universitas Indonesia

Industrial Management 2019

9th Annual International Conference on Industrial Engineering and Operations Management

Quality Management Strategy for Indonesian Aircraft MRO Companies Based on Kano Model, QFD Matrix, and AHP

RA

Ramdha Dien Azka Universitas Indonesia

Business Management 2018

8th Annual International Conference on Industrial Engineering and Operations Management