The Effect of Tangible and Assurance Factors on Patient Loyalty through Patient Satisfaction in the Inpatient Unit of Datu Pancaitana Hospital, Bone Regency

Rosdianah Manshur, Nasruddin Nawawi, Purnomo Purnomo, Ekafadly Jusuf, Jamaluddin Bata Ilyas, Ryryn Suryaman Prana Putra & Saidna Zulfiqar Bin-Tahir

1st Australian International Conference on Industrial Engineering and Operations Management