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Diana Ortiz-Rangel

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Instituto Politecnico Nacional

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Implementation of Quality Management System ISO 9001 in A Telecom Network Operation Centre – A Case Study

Diana Ortiz-Rangel; Luis Rocha-Lona; Lila Margarita Bada-Carbajal; Jose Arturo Garza-Reyes & Simon Peter Nadeem

11th Annual International Conference on Industrial Engineering and Operations Management

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