IEOM Index

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Development of Dimensions and Indicators for Quality Measurement of Mobile Banking Services

Billy Arma Pratama Diponegoro University

Manik Mahachandra Universitas Diponegoro

Heru Prastawa Industrial Engineering Department

Naniek Utami Handayani Department of Industrial Engineering, Diponegoro University

Masters Thesis Competition 2021

2nd South American International Conference on Industrial Engineering and Operations Management