Track: Operations Management
Exponential smoothing technique has become one of the quantitative techniques are very important in forecasting. The accuracy of forecasting based on this method depends on a parameter called the smoothing constant. Selection of smoothing constant value becomes very crucial because in forecasting prosecuted forecasting error is minimal. This paper discusses the selection of the optimal smoothing constant value which minimizes the mean square error (MSE) and the mean absolute deviation (MAD). Trial and error method is used to determine the optimal value of the smoothing constant based on the two criterias (MSE and MAD). An example presented to discuss the method.