Track: Operations Management

Abstract

Information systems (IS) are one of the most important parts of manufacturing and service organizations infrastructure. To maintain the competitive edge in the current scenario of uncertain and dynamic environments, it is essential to implement flexible IS within the organization to become responsive. They must be implemented in an appropriate way to support function and enable necessary processes and allow value creation. The different IS architectures must suit and support the strategic decision making styles of the organizations. In this paper we develop different propositions relating flexibility of IS to different cognitive process planning styles (i.e. bold, incremental or rational) considering the elements of environmental uncertainty, different IS architectures and strategy of the organizations.