Track: Decision Sciences
Abstract
To reach the global performance, the current company focuses on the corporate social responsibility. Having a global performance implies having a balance between the economic, environmental and social performances.
Once the objectives of the company are defined and the actions are implemented; the company needs to measure its global performance in order to rule its situation and make the necessary decisions.
The measurement of the global performance of the company could be made throught performance indicators. However, the choice of indicators could be complex; because it depends on several factors as the scope and the nature of the objectives.
It is in this context that our work, aims at proposing a method for selecting performance indicators in the framework of the corporate social responsibility.