1st Asia Pacific International Conference on Industrial Engineering and Operations Management

Impact of Training and Development on Employee Performance on the Hotel Industry in Sri Lanka

Aysha Aslam & Gayashini Ratnayake
Publisher: IEOM Society International
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Track: Graduate Student Paper Competition
Abstract

Training and development in an organization give an opportunity for the employees to accomplish a certain set of objectives by performing effectively and efficiently. These are programs used to enhance the skills, knowledge, attitude, and competencies of the employees. It is crucial for an organization to know the importance of training and development. The organization should also be able to identify if and when an employee requires these programs. A highly trained and developed employee becomes an asset to the organization as they have the ability to improve the overall performance and assist in the success of the organization.

This research aims to identify the relationship between training, development, and performance. This is done by incorporating the deductive and quantitative research approaches. With assistance from primary and secondary data.

The random sampling technique was used to select the participants for this research. 63 responses were received, and these responses were analyzed through SPSS. The findings from this analysis reveal that the participants believe that training and development is the key to a high-performing organization. The findings also confirm the hypothesis of the study. These was validated by conducting the Correlation analysis and Regressing analysis on SPSS. 

Published in: 1st Asia Pacific International Conference on Industrial Engineering and Operations Management, Harbin, China

Publisher: IEOM Society International
Date of Conference: July 9-11, 2021

ISBN: 978-1-7923-6126-5
ISSN/E-ISSN: 2169-8767