2nd Asia Pacific International Conference on Industrial Engineering and Operations Management

Usability Testing on Student Document Management Application using Retrospective Think Aloud (RTA) and USE Questionnaire Methods

Halimah Tus Sadiah, Ema Kurnia, Eneng Tita Tosida & Abdul Talib Bon
Publisher: IEOM Society International
0 Paper Citations
1 Views
1 Downloads
Track: Construction Management
Abstract

Management of student data and documents are usually still stored and centralized in one PC computer. This causes data and documents not to be systematically recorded and the damage to files due to viruses cannot be avoided. Therefore, a student data and document management application was built for easy access, search, recap, filter of data and documents. The applications that will be implemented to end users need to be tested for the usability. Usability testing is important to do, to see whether the application that has been developed can be accepted by the user or not. This study aims to conduct usability testing on student document data management applications. The method used in usability testing is the RTA method and the USE Questionnaire. Tests were carried out on students as end users, administrative operators, and lecturers. The results of the first usability test using the RTA method were 72%. In testing using the RTA method, there are suggestions for improvements to the application, namely the need for notification of the maximum upload file size limit and upload error notifications. In addition, buttons that do not work should be disabled because it is worried that the user clicks the button but the data does not come out so the user assumes there is no data. The revised student document data management application was then retested using the USE Questionnaire method. The results of the second test have increased by 16% on the usability value of 88%. This shows that the application has a good quality attribute value so that it can be accepted by users

Published in: 2nd Asia Pacific International Conference on Industrial Engineering and Operations Management, Surakarta, Indonesia

Publisher: IEOM Society International
Date of Conference: September 13-16, 2021

ISBN: 978-1-7923-6129-6
ISSN/E-ISSN: 2169-8767