Track: Business Management

Abstract

The purpose of this study was to examine the effect of work discipline and employee performance appraisal on organizational citizenship behavior through organizational commitment. We conduct research at one of the radio stations, namely radio XYZ.This research includes explanatory research with a sample of 176 employees, and data analysis techniques using PLS-SEM techniques with WarpPLS 7.0 software. The results show that work discipline has no effect on organizational commitment, employee performance appraisal has a direct or indirect effect on organizational citizenship behavior through organizational commitment, and organizational commitment has an effect on organizational citizenship behavior. Employee performance appraisal is more dominant and has an important role in improving organizational citizenship behavior than work discipline and organizational commitment.