2nd Asia Pacific International Conference on Industrial Engineering and Operations Management

Ergonomic Assessment on the Mental Workload of Work from Home Employees

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Track: Human Factors and Ergonomics Competition
Abstract

Working from home arrangement became a new trend for industries as they have to cope from the effects of the pandemic. The researchers found employees who work from home in the Philippines to be 70,649 in total. The purpose of the study is to ergonomically assess the mental workload of the work from home employees in the Philippines. The researchers used the Slovin’s Formula to get the sample size of 156 where in total, they got 168 respondents. The NASA Task Load Index was used for assessing the mental workload of the work from home employees then underwent through Analysis of Variance Test to know if there are significant differences between the top four industries with the most number of work from home employees including--- Education, IT, BPO, and Finance; if there are significant differences between gender and age. As results of the study, they found out that respondents from all of the industries have very high mental workload with a result of 79.17 of mean of weighted rating.

Published in: 2nd Asia Pacific International Conference on Industrial Engineering and Operations Management, Surakarta, Indonesia

Publisher: IEOM Society International
Date of Conference: September 13-16, 2021

ISBN: 978-1-7923-6129-6
ISSN/E-ISSN: 2169-8767