Track: Industry 4.0 and Industry Solutions

Abstract

Globalization has been increased and generates more complex supply networks and connections. Therefore, supply chains are facing unforeseen disruptions that can halt production and cause delays in providing service. McKinsey reported that only 21% of supply chain organizations believe they have a high resilience network during the COVID-19 pandemic. Most organizations face different challenges to keep their network active during COVID-19 due to a lack of transparency through the network. COVID 19 pandemic expedite the activities of transferring to digitalization among leaders. In this study, the impact of implementing blockchain and  Industry 4.0 have been disgusted. A package delivery and supply chain management company are considered to evaluate the impacts of digitalization. A discrete event simulation has been run with three scenarios (scenario one: no digitalization, scenario two adding blockchain, scenario three increase the transparency by implement industry 4.0).  The results confirm, on average, a 17% improvement in resilience level by increasing transparency.