Track: Supply Chain Management (SCM)

Abstract

In carrying out the business activities especially in procurement process, CV. PT experienced some problems, such as incompatibility the material specifications and broken stitches on cloth. This problem causes a decrease of company productivity. Therefore, an evaluation of supply chain performance is needed in order to identify problem indicators, and determine improvement strategies for problem indicators. In this study, the measurement of the company supply chain performance is using the Supply Chain Operation Reference (SCOR) approach. The initial hierarchy model of performance measurement is adjusted to the condition of the company to measure supply chain performance using KPI performance indicators. A Snorm De Boer then is utilized to serves and equalize the matrix values derived from company annual data. The final stage in this study is measuring the importance of performance indicators using pairwise comparison weighting. The results obtained in this study are the total supply chain performance of CV. PT is 69.983 included in the average category. There are several performance indicators included in the average and marginal categories, so it needs to be improved. The improvement is given based on the practices in SCOR 12.0.