This study examines the level of utilization of information technology in the education industry through perceived complexity. The study was conducted on 75 human resources who have IT backgrounds in higher education. Data from respondents were obtained through quantitative questionnaires and processed through SPSS to assess the perceived value. The research findings conveyed that the level of indicators in the perceived complexity that needs attention is difficult to understand from a business perspective and difficult to apply from a technical perspective. The study results provide an overview of the education industry in Indonesia in early learning the utility level of HR technology so that the implementation of technology will be able to support organizational performance.