Track: Maintenance and Reliability

Abstract

Regulation of the minister of Health of the Republic of Indonesia define hospital as a health institution that organizes individual health services that provide inpatient, outpatient and emergency services. The performance function of its facility and equipment are critical due to the operation time of hospital is 24 hours a day. In term of maintenance management, the hospital with highly effective maintenance are could be considered as a good quality hospital. By establishing the key factors influencing the success of maintenance management, this paper will present the status of hospital care through a survey of 30 hospitals. Analysis of significant factors associated with high-effectiveness maintenance management was performed using statistical analysis (2 sample t-test). An analysis was also carried out on the correlation between the maintenance success factors. Radar diagram is made to describe the status of maintenance in the hospital which is divided into four categories, namely innocence, understanding, obedient and excellence. The chart shows that all hospitals have implemented good policy deployment and organization. This paper also presents opportunities for further research that can be undertaken to improve maintenance management in hospitals.