Track: Supply Chain Management

Abstract

A supplier provides monetary benefits as well as non-monetary benefits for the organization, especially to maintain company reputation and customer satisfaction. Therefore, an effective supplier network is an important key success factor of the organization. There are many common drawbacks in the existing supplier selection processes which hinder the selection of effective supplier/suppliers. Therefore, the objective of this research is to develop a model and a mechanism to overcome these common drawbacks while predicting the validity of the model across a few industries. With the scope of this paper, supplier selection was considered as a multi-criteria decision making problem (MCDM) because supplier selection is the evaluation of trade-offs between multiple criteria. Analytic Network Process (ANP) which is a technique to solve MCDM problems in which the criteria affect each other and have nonlinear correlation, is used here to prioritize criteria and alternatives. Therefore, this model is flexible for selecting suppliers for any product/service across any organization, sector, and industry. The significance of the proposed model is its Flexibility across any industry with limitations and supports multiple criteria with any number of alternatives.

Keywords:  General supplier selection model, Supplier selection process, ANP