Track: Supply Chain Management (SCM)
Abstract
Internet of Things (IoT) is a worldwide platform that creates a connected network between physical objects and devices through internet to be located, identified, and controlled. Nowadays, IoT plays a vital role in supply chain management. However, IoT shed the light for the academic researchers, there was a clear gap in exploring and investigating the impact of IoT on supply chain performance particularly in developing countries. Therefore, this exploratory study tries to fill this gap by investigating the impact of IoT on supply chain performance through semi-structured interviews on a sample of 9 companies located in Egypt. The purpose of the semi-structured interviews would be to identify the impact of IoT on the supply chain performance metrics of the chosen companies and examine the extent to which the advantages of IoT are extended to their supply chains. Purposive sampling was applied as the companies chosen would be involved in using technologies in managing their supply chains flows and operations. The findings showed that IoT would have a positive impact on supply chain performance metrics of the selected sample, with exception of very few measures that shown as no change. At the end of the study, recommendation for future work is determined.
Keywords
Internet of Things (IoT), supply chain management and supply chain performance.