Track: Healthcare Operations and Healthcare Engineering

Abstract

During the pandemic outbreak, the healthcare sector is at the forefront to face the crisis with its’ different wings, which include doctors, nursing staff, clinical services, diagnostic services with diversified applications of medical electronics, and so on. Healthcare services are characterized by the changing demand for products and services due to the changing dimensions of the pandemic day by day. Precise analysis of varying demand for healthcare services should be monitored by a suitably structured framework so that the right product and right service should reach the patient and patient party at the right time and place. The objective of the present study is to analyze the performance of Indian healthcare in two different perspectives. The study aims at focussing the key factors responsible to improve the quality of health care service, a ranking of healthcare units based on those key factors to validate the same, analyze zone wise performance for child health, which leads to constitute a suitable strategy to improve nationwide child health policy framework and propose a healthcare strategy framework to obtain the balance between patient demand and supply. The study provides a locus to determine the factors, which may act as principle design input during suitable strategy formulation to provide the state of the art healthcare service. Another part of the study proposed the pathway to monitor and control child welfare for further improvement. The proposed Leagile Strategy with Patient Order Decoupling Point (PODP) leads to a balanced Leagile framework with evaluation through Fuzzy DEA for the precise outcome.