Track: Optimization

Abstract

The purpose of this study is to determine the implementation of the Indonesian BPJS health insurance program and the perceptions of SME on the implementation of BPJS health insurance program in Bogor city, Indonesia. The research method is use descriptive research based on SME’s responses with the case study method where direct field surveys, observations, interviews were carried out to 100 respondents in 6 sub-districts in Bogor city. The results show :  1. descriptive analysis of the SME’s perspective with the lowest value is in the ability to pay BPJS health dues (57%), while the highest value is found in the statement SME  have clearly socialized the BPJS health insurance program (99%).  2) Descriptive analysis of the BPJS health insurance implementation variable with the lowest value is in the BPJS health insurance provides professional services to participants (66.25%), while the highest value is in the statement of health insurance benefits that provided by The BPJS health insurance with percentage value of 79.75%.