3rd African International Conference on Industrial Engineering and Operations Management

The Relationship between Digital Wallet Adoption and Usage to Financial Inclusion

Mahendra Fakhri
Publisher: IEOM Society International
0 Paper Citations
1 Views
1 Downloads
Track: Business Management
Abstract

The rapid development of information technology such as the internet provides convenience for many human activities. One of them is the existence of a financial technology product and service in the form of a digital wallet that makes it easier for people to make payments and send money. This is a special attraction for people to use digital wallets. The increasing number of usage of financial services is in line with the increase in financial inclusion. This study analyzes the relationship between the use and adoption of digital wallets on increasing financial inclusion in Indonesia. The main data source was obtained from 100 respondents who have used Gopay as a digital wallet product. Simple linear regression analysis was used in this study. The findings of this study indicate that there is a positive correlation between the use of digital wallets and financial inclusion.

Published in: 3rd African International Conference on Industrial Engineering and Operations Management, Nsukka, Nigeria

Publisher: IEOM Society International
Date of Conference: April 5-7, 2022

ISBN: 978-1-7923-9157-6
ISSN/E-ISSN: 2169-8767