Track: Engineering Economy

Abstract

This research is aimed at finding out challenges of vehicle maintenance system in development nations, and to proffer solutions to vehicle maintenance challenge by finding out the synergy between the vehicle owners and repairers. The research methodology used in this study was done using structured questionnaires, with one hundred and fifty (150) questionnaires sent out across Nigeria, one hundred (100) received and sixty-three (63) being usable. Exploratory Factor Analysis (EFA) was carried out to analyze the questionnaire to show validity and reliability of factors considered using Statistical Package for the Social Sciences (SPSS) software. The result from the questionnaire shows that the Maintenance Culture in the Automotive Industry still faces serious challenges ranging from extortion from customers, lack of funds to set up standard automobile workshops, low engagement of the younger masses in the automotive industry, low use of vehicles due to financial issues, high charges from the advanced auto-workshops, circulation of foreign-used vehicles and fairly used parts in the auto industry. Conclusively, solutions such as scheduled maintenance should be carried out frequently on vehicles, the use of try by error technique should be reduced because most times it creates more problems to the existing ones, service personnel are encouraged to employ the use of diagnosing tool/machines to ease means of identifying problems for accuracy and adequate government policy should be ensured