Track: Business Management
Abstract
This study examined the effect of knowledge sharing strategy and operational performance at the University of Uyo Teaching Hospital, Uyo - Nigeria. In the study, we used the proportional sampling technique to determine the respondents. The clinical staff of the University of Uyo Teaching Hospital was used as respondents. We got a sample size of 400 clinical staff from a population size of 798 via the administration of four hundred and fifty (450) copies of the questionnaire to selected clinical staff. Thus, we employed frequencies; Linear Regression Model, and Morphological Analysis for data analysis. The findings revealed that knowledge sharing has a statistically significant effect on the operational performance of a tertiary hospital (p-value < 001). The morphological analysis revealed that technology is the key driver of knowledge sharing in the organisation. Regrettably, the use of technology in knowledge sharing at the University of Uyo Teaching Hospital is rather very low. We conclude that knowledge sharing practices have a significant effect on the operational performance of the University of Uyo Teaching Hospital. We also conclude the low knowledge sharing capabilities of the University of Uyo Teaching Hospital are because of poor technology utilization in knowledge management. Thus, we recommend that the University of Uyo Teaching Hospital should increase knowledge sharing through the extensive and diverse use of technology as such actions can lead to increased operational performance.This study examined the effect of knowledge sharing strategy and operational performance at the University of Uyo Teaching Hospital, Uyo - Nigeria. In the study, we used the proportional sampling technique to determine the respondents. The clinical staff of the University of Uyo Teaching Hospital was used as respondents. We got a sample size of 400 clinical staff from a population size of 798 via the administration of four hundred and fifty (450) copies of the questionnaire to selected clinical staff. Thus, we employed frequencies; Linear Regression Model, and Morphological Analysis for data analysis. The findings revealed that knowledge sharing has a statistically significant effect on the operational performance of a tertiary hospital (p-value < 001). The morphological analysis revealed that technology is the key driver of knowledge sharing in the organisation. Regrettably, the use of technology in knowledge sharing at the University of Uyo Teaching Hospital is rather very low. We conclude that knowledge sharing practices have a significant effect on the operational performance of the University of Uyo Teaching Hospital. We also conclude the low knowledge sharing capabilities of the University of Uyo Teaching Hospital are because of poor technology utilization in knowledge management. Thus, we recommend that the University of Uyo Teaching Hospital should increase knowledge sharing through the extensive and diverse use of technology as such actions can lead to increased operational performance.This study examined the effect of knowledge sharing strategy and operational performance at the University of Uyo Teaching Hospital, Uyo - Nigeria. In the study, we used the proportional sampling technique to determine the respondents. The clinical staff of the University of Uyo Teaching Hospital was used as respondents. We got a sample size of 400 clinical staff from a population size of 798 via the administration of four hundred and fifty (450) copies of the questionnaire to selected clinical staff. Thus, we employed frequencies; Linear Regression Model, and Morphological Analysis for data analysis. The findings revealed that knowledge sharing has a statistically significant effect on the operational performance of a tertiary hospital (p-value < 001). The morphological analysis revealed that technology is the key driver of knowledge sharing in the organisation. Regrettably, the use of technology in knowledge sharing at the University of Uyo Teaching Hospital is rather very low. We conclude that knowledge sharing practices have a significant effect on the operational performance of the University of Uyo Teaching Hospital. We also conclude the low knowledge sharing capabilities of the University of Uyo Teaching Hospital are because of poor technology utilization in knowledge management. Thus, we recommend that the University of Uyo Teaching Hospital should increase knowledge sharing through the extensive and diverse use of technology as such actions can lead to increased operational performance.This study examined the effect of knowledge sharing strategy and operational performance at the University of Uyo Teaching Hospital, Uyo - Nigeria. In the study, we used the proportional sampling technique to determine the respondents. The clinical staff of the University of Uyo Teaching Hospital was used as respondents. We got a sample size of 400 clinical staff from a population size of 798 via the administration of four hundred and fifty (450) copies of the questionnaire to selected clinical staff. Thus, we employed frequencies; Linear Regression Model, and Morphological Analysis for data analysis. The findings revealed that knowledge sharing has a statistically significant effect on the operational performance of a tertiary hospital (p-value < 001). The morphological analysis revealed that technology is the key driver of knowledge sharing in the organisation. Regrettably, the use of technology in knowledge sharing at the University of Uyo Teaching Hospital is rather very low. We conclude that knowledge sharing practices have a significant effect on the operational performance of the University of Uyo Teaching Hospital. We also conclude the low knowledge sharing capabilities of the University of Uyo Teaching Hospital are because of poor technology utilization in knowledge management. Thus, we recommend that the University of Uyo Teaching Hospital should increase knowledge sharing through the extensive and diverse use of technology as such actions can lead to increased operational performance.
Keywords: knowledge, strategy, healthcare, operations, performance