1st European International Conference on Industrial Engineering and Operations Management

Measuring Sustainability Performance of SMEs in A Developing Country – A study of Southern Vietnam

Huy Phan
Publisher: IEOM Society International
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Track: Sustainability Issues in Manufacturing, Services, Logistics, and Freight transportation
Abstract

Huy Q. Phan1*, Vikas Kumar1, Mohammed Saad1 and Jose A. Garza-Reyes2

1 Bristol Business School, University of the West of England, Bristol, BS16 1QY, UK

2 Derby Business School, The University of Derby, Derby, DE22 1GB, UK

Huy2.phan@live.uwe.ac.uk

Abstract

Over the last decade, measuring corporate sustainability has been increasingly important in business research and practice. However, most of the studies to date have been conducted in the context of developed nations. Also, the implementation of sustainability performance measurement tools has been almost designed in and for large firms while these tools are still missing in the small and medium enterprise (SMEs). From the literature, this study will produce a protocol; and develop sustainability metrics (through the lens of Triple Bottom Line approach) for these SMEs while taking into consideration their specific characteristics in the context of Vietnam. A mixed methods approach will be employed starting with a quantitative phase to provide an overview of these SMEs’ sustainability performance, followed by a qualitative phase to explain the initial quantitative findings. The researcher believes that by using an explanatory sequential mixed method, key enablers and inhibitors to measure corporate sustainability performance of SMEs in Vietnam effectively will be investigated and addressed, which is the primary purpose of this study. The research results are expected to have critical implications for both managers and policy makers aimed at improving SMEs’ sustainability performance.

Keywords—Sustainability; Triple Bottom Line (TBL), Measuring Performance; SMEs, Sustainability Metrics

Published in: 1st European International Conference on Industrial Engineering and Operations Management, Bristol, United Kingdom

Publisher: IEOM Society International
Date of Conference: July 24-25, 2017

ISBN: 978-0-9855497-7-0
ISSN/E-ISSN: 2169-8767