Track: Production Planning and Control
In today’s competitive business environment, a six sigma quality output from a conversion process of raw materials to products can be obtained by not only focusing on equipment / machines and materials but also on the production-worker who manages the other two elements. Since the major asset of most Indian manufacturing SMEs is the production-worker who will have a hands-on role in turning out the desired quality output, a more focus is required on this element. A production-worker at work is affected by a set of factors that needs to be addressed to strengthen the overall effectiveness of the worker for a near six sigma level output. In this paper, an attempt is made to examine the influence of various factors on the production-worker by formulating and testing hypotheses. The data for this analysis were collected from production-workers of Small and Medium-sized Manufacturing Enterprises (SMMEs) in north Karnataka through a questionnaire survey. It was found from the study that overall worker effectiveness (OWE) of a production-worker is influenced by three main factors, viz. personal, technical, and external or environmental. The results show that personal and technical factors have a significant influence on the overall effectiveness of production-worker and hence on the level of output from him/her.
Production-worker, Overall worker effectiveness, Six sigma level output, SMMEs.