Track: Information Technology and Information Systems

Abstract

What emerged in the last few years, it is the massive use of Information and Communication Technologies ICT in industrial production, in addition the automated systems are integrated in several industries such as automobile, textile and agri-food industry. The objective behind the introduction of automation in these industries was the optimization of the energy, improvement of productivity, and of course the alleviation of the burden of the operator’s work. Technological progress is constantly, automated systems are becoming more and more developed which require a skilled and versatile workforce adapted to this technology.

ITC are more and more used in the Moroccan industry, including the use of automated systems in Small and Medium-Sized enterprises SMEs to improve productivity, competition and ensure the best product’s quality. The agents of these systems have found difficulties with the advent of the technological development of the automation by what the industry of the future requires qualifiers agents, competent or even versatile. The acquisition of new skills, that this either hard or soft, has become a necessity for the users of automated systems in order to keep their jobs within the SMEs. Among the means to help them to acquire the skills is training, several researches related to the training have been established in several areas of activities. Yet the industrial sector has not benefited from such research to find out the impact of the training on the employee, the work and the company.

In this article we will present the results of our survey in the three industrial sectors dominant in Morocco (textile, the agri-food and the automobile) by focusing our study on employees of the automated systems and their relations with the training.