12th Annual International Conference on Industrial Engineering and Operations Management

Survey of Maintenance Management Implementation: A Case Study of Office Buildings in Indonesia

Fajar Prana, Kartika Trisna Putri, Rizki Abdillah & Azam Ibrahim Ghufran
Publisher: IEOM Society International
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Track: Modeling and Simulation

Building maintenance is a process that's carried out to maintain the function of a building. This procedure involves
planning and implementing various maintenance measures during the construction phase. Having a well-planned
system can help provide a sense of comfort to the users of the building. This can increase their productivity. This study aims to find out how the building maintenance factor influences the comfort of office workers. Random samplingmethod is used in this study to collect the data. The primary data of this study was obtained by distributing
questionnaires to office workers in 3 different office buildings with a total of 45 people using the random sampling
method with each respondent receiving 15 questions. The secondary data and other supporting data are obtained from
literature studies, regulations, and scientific journals. The results show that building maintenance affects the comfort
of office workers 83.20%, 80%, and 86,10% in buildings A, B, and C respectively. Meanwhile, the percentage of
building maintenance variables that are the most dominant on the comfort of office workers is the room cleanliness
maintenance variable in Building A, B, and C with a value of 82.40%, 83.04%, and 85.17%. Building maintenance
affects the room cleanliness the most.Its impact is 82.80%, 81.62%, and 85.60% in Buildings A, B, and C,
respectively.
Keywords
Maintenance Management, Preventive Maintenance, Total Productive Maintenance, Survey, Office Building

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767