Track: Sustainable Operations and Supply Chain Management

Abstract

The current value of the oil price per barrel has severely impacted the oil and gas industry around the world. Apart from oil price fluctuation, there are multiple external factors that affect this industry such as oil resources availability, high transportation cost, as well as exposure to high uncertainties. In dealing with these external factors, it is crucial for the oil and gas practitioner to shift their focus into managing resources and capabilities. This can be conducted through performance management. As this industry relies mostly on the supply chain to deliver their services and products, it is important to understand the challenges faced by the oil and gas practitioners in managing their supply chain. Therefore, this study will explore the challenges in managing supply chain performance in the oil and gas industry. Exploratory interviews were conducted with five supply chain experts in the industry. This study has identified five main challenges in managing supply chain performance.