Track: Work Design, Measurement and ISO

Abstract

Over the past years, there has been a shift in the style of work carried out in terms of employee’s location of work. Employees have expanded their location of the working environment to have the opportunity of carrying out their day-to-day tasks at any time, in any chosen location, especially now that the world is having a global pandemic. The current study utilized a Structural Equation Modeling (SEM) approach to determine what organizational policy and employee engagement program will best suit WFH employees with respect to varying factors that are perceived to drive home-based employee performance consistent with organizational strategy and objectives. A total of 158 respondents were collected from the survey. The result of this study showed that WFH arrangement is significantly affected by the company factors, which include the people management, HR policies, government compliance, and executive leaders of the company. Subsequently, the result also proved that employees’ engagement has a moderating effect on the WFH arrangements of the company and their employees’ effectiveness in their job. Hence, the established implementation framework of the WFH arrangements from the findings of this study will benefit the company by the increase of high performing, productive, and engaged workforce.