12th Annual International Conference on Industrial Engineering and Operations Management

Perceived Risk as a Moderator in The Relationship Between Perception of Celebrity Endorsement and Purchase Intention Skincare Product in Indonesia

Rini Setiowati, David Sinaga & Zahra Utami
Publisher: IEOM Society International
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Track: Master Thesis Competition
Abstract

Celebrity endorser is one of the most famous marketing channels by skincare company and they are spent millions for celebrity endorsement. There are many celebrity endorsers with different credibility, according to source credibility theory stated there are 3 credibility which are expertise, attractiveness, and trustworthiness. This study examines the causal relationship between credibility endorser, brand image, perceived value, perceived quality, purchase intention and moderates by perceived risk. The context of this study is skincare product which categorized as high-risk product. The result indicates that celebrity endorser positively influences perceived value and brand image but not perceived quality. Other finding is purchase intention influenced only by perceived quality and perceived risk does not moderate perceived risk, perceived quality, brand image toward purchase intention nor to celebrity endorser.

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767