5th North American International Conference on Industrial Engineering and Operations Management

Transaction Monitoring System Amongst Agents of Indonesian Post Office

Nandi Irwansyah, Faiza Renaldi, Irma Santikarama & Abdul Talib Bon
Publisher: IEOM Society International
0 Paper Citations
1 Views
1 Downloads
Abstract

Monitoring  is carried out to take measurements that show movement towards the destination. It promises to provide information on the status and trends of measurements and evaluations which are completed repeatedly over time. Indonesian Post Office is striving to continue to innovate, among others, by having partners so that the public will be easier and closer if they want to conduct transactions through the post office. Along with increasing number of cuatomers, the postal agent has problems in the process of making financial transaction reports. Current system did not served its justice since the process of making reports that are not detailed causes problems if transaction errors occur. For this reason, a financial transaction monitoring information system is needed to provide financial information easily, quickly and in detail to all interested parties. The output of this system is a system that can record money in and out of financial statements in detail and delete transaction information so that if a transaction error occurs, it can be immediately resolved. Our acceptance test shows that all functions work well and have a high overall acceptance rate of 74.66%,

Keywords:

transaction monitoring, agent monitoring systems, post office Indonesia

Published in: 5th North American International Conference on Industrial Engineering and Operations Management, Detroit, USA

Publisher: IEOM Society International
Date of Conference: August 9-11, 2020

ISBN: 978-0-9855497-8-7
ISSN/E-ISSN: 2169-8767