6th North American International Conference on Industrial Engineering and Operations Management

A Study Collaborative Governance in Bengkulu City, Indonesia

Deni Triyanto, Jumadil Saputra, Hardi Warsono & Augustin Rina Herawati
Publisher: IEOM Society International
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Track: Case Studies
Abstract

Smart governance is an indicator of the smart city program to improve good governance, so there needs to be a collaboration between local government organizations, private parties, and community groups. Currently, the collaboration between stakeholders is not optimal regarding the implementation of smart governance in Bengkulu City. The research objective is to analyze collaborative governance on the implementation of smart governance. The research method uses qualitative methods using 6 informants, data collection techniques by observation, interviews, documentation, and data analysis using triangulation. The results showed that collaborative governance is quite good. However, there are problems in access to financial resources that are less than optimal, especially those supporting smart governance infrastructure, and human resources in terms of quantity still lack. It impacts carried out by the community on the implementation of smart governance. In conclusion, collaborative governance in the implementation of smart governance is not optimal because there are still some collaborative governance problems. This research implies that input in the implementation of smart governance and collaborative governance has an important role in the success of the implementation of smart governance.

Keywords: Collaborative Governance, Smart Governance, Smart City and Bengkulu City, Indonesia.

Published in: 6th North American International Conference on Industrial Engineering and Operations Management, Monterrey, Mexico

Publisher: IEOM Society International
Date of Conference: November 3-5, 2021

ISBN: 978-1-7923-6130-2
ISSN/E-ISSN: 2169-8767