12th Annual International Conference on Industrial Engineering and Operations Management

TRIZ-ISHIKAWA diagram, a new tool for detecting influencing factors: a case study in HVAC business.

Soumaya EL YOUSSOUFI, Mohamed Mazouzi, CHERRAFI ANASS & El Mehdi Tamasna
Publisher: IEOM Society International
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Track: Lean Six Sigma Competition

Eliminating an undesirable effect, or reducing the gap between the desired situation and the actual situation, becomes a necessity for a performed organization. The Ishikawa diagram is one of the important tools that organizations use to find factors generating an effect. However, authors are still searching for the most convenient form of the diagram and still looking for generic cornerstones. This paper aims to integrate TRIZ into the Ishikawa diagram to overcome the diagram’s actual barriers. The diagram will enable users to overcome psychological inertia and detect with a systematic method influencing factors.

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767