Companies are striving to improve their management system in a period of economic globalization, where the environment is increasingly competitive and widespread. In this era of industry 4.0, most companies try to be reactive and agile, by implementing new technologies such as artificial intelligence (AI), robotics and internet of things (IoT) in all the supply chains processes.
Procurement is considered as a vital function in supply chain management since it has a direct impact on the savings of the company, and it can provide new opportunities for the value chain to enhance efficiency and effectiveness.
Therefore, while digitalization is the key driver of the fourth industrial revolution, procurement managers need to digitalize this process to drive innovation and ensure the market leadership of their companies.
The main purpose of this paper is to identify the critical role of E-procurement in providing greater flexibility and control over all aspects of the purchasing process. This article is based on a real case study from the food industry, and it aims to bring light to digital transformation in the procurement process and its practical outcomes.