6th North American International Conference on Industrial Engineering and Operations Management

Impact of organizational culture in shaping organizational citizenship behavior: case of five-year training for suppliers of international steel companies

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Track: Business Management
Abstract

The study demonstrates how organizational culture through traits developed in the workplace is connected to the organizational citizenship behaviors and provides significant results produced through training processes on how employees can improve their behavior in their work environment this investigation was worked in an international steel company located on Monterrey, Mexico the study is quantitative and cross-sectional has been performed for 5 (2015–2019) years divided into six stages. The instrument consists of 70 questions, divided into two sections; section number #1 shows the organizational citizenship behavior questions within 39 questions adapted for Organ, Podsakoff and MacKenzie (2005). In section #2 the instrument contains 31 questions corresponding to organizational culture developed by Fey and Denison (2003), Thus, the questionnaire consists of a Likert scale number 1 to 5. The sample was 830 suppliers, the results was worked to SPSS 21 where first the data was proceed worked in Alphas of Cronbach, after that within SPSS 21 analyzed the multiple linear regression process were obtained as R Square, Durbin Watson, and Correlation to identify the relationship between organizational culture traits and organizational citizenship behaviors, and the conclusion the authors explains different ways to work about the results and considering future investigations.

Published in: 6th North American International Conference on Industrial Engineering and Operations Management, Monterrey, Mexico

Publisher: IEOM Society International
Date of Conference: November 3-5, 2021

ISBN: 978-1-7923-6130-2
ISSN/E-ISSN: 2169-8767