7th North American International Conference on Industrial Engineering and Operations Management

Development of User Interface Design for Electronic Waste Collection with a Design Thinking Approach

Afiata Donny Nuryanto & Amalia Suzianti
Publisher: IEOM Society International
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Track: Sustainability
Abstract

Various advanced technology products that can facilitate human life cause disruption, which has led to an increase in environmental pollution due to the rise in electronic waste. The management process and public knowledge about
electronic waste management is still significant issue in electronic waste management. This provider of electronic waste collection facilities and information is needed. One of the existing electronic waste collection facilities is a government
website, while application-based waste collection facilities still focus on plastic and other household waste. In addition, there are several complaints in operating the application-based electronic waste collection facility. One of the biggest problems
is the interface design of this application, so this study will discuss the interface design of the electronic waste collection application. This study uses a design thinking approach to the solutions to the resulting problems can be oriented to
customer needs. By using in-depth interview methods, empathy map tools , personas, kansei engineering, prototype, and several tools in usability testing, researchers will design recommendations that suit the needs of its users.

Published in: 7th North American International Conference on Industrial Engineering and Operations Management, Orlando, USA

Publisher: IEOM Society International
Date of Conference: June 11-14, 2022

ISBN: 978-1-7923-9158-3
ISSN/E-ISSN: 2169-8767