Track: Business Management

Abstract

This article to establish the link between economic and social factors and the provision of the formal justice service based on the official record of judicial process, entries and exits delivered by the Colombia Judicial Branch. To do it: first, provision justice service performance estimators was calculated focused on the efficiency and effectiveness in the operation of the system using DEA, Data Envelopment Analysis, techniques to obtain estimate data set that allow comparing the performance of the judicial system in Colombia as a measure of access to justice. Afterwards, the socio economic data was obtained as a way to dispose measurements about factors that could or could not impact the provision justice service performance estimators, those was done for 32 subnational divisions, departments, since 2010 to 2015 annual reports. Subsequently, the correlation matrices between the efficiency aspects and the socioeconomic factors was identified as the way to estimate the relationship between factor variables of the social environment and provision justice service performance estimators, each subnational division has particular behavior each year, and will be used as scenario evolution in order to proposed strategies to get away the service performance estimators to the efficient frontier.