7th North American International Conference on Industrial Engineering and Operations Management

Systematic Literature Review: Employee Productivity in E-Commerce in Indonesia Over Covid-19 pandemic

Haryadi Sarjono & Danang Prihandoko
Publisher: IEOM Society International
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Track: Business Management
Abstract

There was an increase in e-commerce business by 26% amid the weakening of the Indonesian economy due to Covid-19. This is supported by the existence of digital payment methods. There were 260 million online transactions during the second quarter of 2020 with an average of more than 2.8 million transactions per day. E-commerce is believed to be the booster of the Indonesian economy. The company was forced to WFH (work from home) in order to keep the company's operations running. This concept is believed to help employees to stay productive. With flexibility in place and time, as well as work methods, employees can be more developed and productive. The research method used is Systematic Literature Review (SLR) which is a planned review to answer the solution of specific research problems using a systematic and explicit methodology to identify, select, and critically evaluate the results of the studies included in the literature review. Productivity is defined as the ratio of the results that may be obtained with the overall power or production elements used to achieve company goals. The main goal of the company is to generate profits while being the best in fulfilling consumer desires. Among these goals, the organization is always productive in producing quality, quality, and sustainable products.

Published in: 7th North American International Conference on Industrial Engineering and Operations Management, Orlando, USA

Publisher: IEOM Society International
Date of Conference: June 11-14, 2022

ISBN: 978-1-7923-9158-3
ISSN/E-ISSN: 2169-8767