Track: Business Management

Abstract

Employees in the public sector should be service-oriented rather than profit-driven. They should be motivated by the inherent advantages and rewards of their job. Therefore, the study proposes to use the Rasch Model Analysis to examine the well-being of public knowledge workers based on job satisfaction and organizational commitment. According to the findings, public knowledge workers who are more satisfied with their jobs have higher affective commitment than those who are less satisfied. Furthermore, those who are more satisfied with their jobs have a higher level of normative commitment. Furthermore, dissatisfied public knowledge workers tend to have higher continuance commitment than satisfied ones. The findings indicate that, despite their dissatisfaction with the promotion system in public learning institutions, the public knowledge workers continue to perform their duties as civil servants. It is exemplified by a high level of normative commitment, a type of state-mandated faithfulness to public organizations.