Track: Supply Chain Management

Abstract

The measurement of supply chain performance becomes the main concern of not only the supply chain actors but also the regulator/government. The measurement model to evaluate the performance of supply chain actors and regulator are still very limited. This research is a sequel of the author’s earlier conducted researches in the fields of designing  of integrated performance measurement between supply chain’s actors and regulator. In the previous paper, the design of performance measurement is done by combining Balanced Scorecard - Supply Chain Operation Reference - Regulator Contribution model  and  Data Envelopment Analysis. This model referred as B-S-Rc-DEA model. Thus, this research is addressed to further develop a procedure for integrated performance measurement for actors and regulator. The output of this research is a performance measurement procedure  that can be used to measure and monitor the performance of actors and regulators simultaneously. Limitations of this study is the measurement of the performance of the supply chain actors are measured individually, so it may not be able to reach the global optimum. Further research opportunities is to measure the overall (combined supply chain actors) and formulate regulatory policies that can be applied to the entire supply chain members.