In this paper we relate left/right brain dominance types of leaders to TQM focus. Literature on TQM shows two distinct achievable results: continuous improvement and innovation. We hypothesize that left brained leaders emphasize continuous improvement; and right brained leaders focus on innovation. A pilot study of 111 Indian firms lent good support to our hypotheses.
Published in: 6th Annual International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia
Publisher: IEOM Society International
Date of Conference: March 8-10, 2016
ISBN: 978-0-9855497-4-9
ISSN/E-ISSN: 2169-8767
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