Stewardship is defined as the careful and responsible management of something entrusted to one's care. It is about doing the right thing even when no one is watching. Stewardship encompasses many day-to-day activities; it is not just about financial reporting only. Every employee act as a steward as they manage the day-to-day affairs. In daily work, employees are faced with tough decisions, to follow complex or considered irrational policies and procedures. Employees are caught between a rock and a hard place to choose whether to get the job done the right way or take the short cut. Sadly, where safety and quality are involved, any miss or error could result in huge financial loss, sometimes even life. This paper studies the stewardship approach, in the case of a manufacturing industry, when executing tasks that affect safety and quality systems, to eliminate safety risks and eradicate quality related losses. It also seeks to demonstrate that stewardship is the cornerstone for business success. A case study and observation exercise were completed using task analysis technique. The results of the tasks studied are shared. The findings presented that violation of stewardship principles has severe consequences to safety and quality systems. The study concluded by implementing the stewardship plan to maintain high stewardship controls in safety and quality management systems.
Published in: 2nd GCC International Conference on Industrial Engineering and Operations Management, Muscat, Oman
Publisher: IEOM Society International
Date of Conference: December 1
-3
, 2024
ISBN: 979-8-3507-4442-2
ISSN/E-ISSN: 2169-8767