This research explores employees’ onboarding processes, challenges, opportunities and the potential enhancements at the oil and gas industry, with a focus of a leading oil and gas company in Oman as a case study. The applied technique is an in-depth structured interview for eleven participants with the use of thematic analysis. The main themes were generated from the interviews are IT Technical Issues, Unstructured and Unclear Onboarding, Crating Digital Platform for Onboarding, Creating a Standardized Checklist, Employee Onboarding Program at the selected organization as a case study, Employee Onboarding Experience, Best Toolset and Enablers for Effective Onboarding Process, Importance of Data-oriented Techniques, Key Factors for Effective LSS Project. Most of the recent joiners agreed that they have faced IT and technical issues during their onboarding process and had challenges of the unstructured onboarding processes that impacted on their satisfaction. The opportunities they have initiated are by creating a digital platform specialized for the onboarding process as well as creating a standardized checklist for the new hires across the organization. 

Notable lack of research was noticed regarding employee onboarding processes in the context of oil and gas sector in Oman. Additionally, although the adaption of Lean Methodology in leading companies in the oil and gas industry in Oman, several new employees were observed are encountering onboarding challenges impacting their productivity and performance. The significance of this research is mainly for four stakeholders, including: Employees, oil and gas companies, government and its national strategies, and academia.