12th Annual International Conference on Industrial Engineering and Operations Management

A Review of Employees Training and Development in Navigating through Pandemic Covid-19: Malaysian Perspective

Ahmed Saleh Ahmed Saif Al-Shameri & Siti Sarah Omar
Publisher: IEOM Society International
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Track: Modeling and Simulation
Abstract

Covid-19 is currently a global epidemic crisis that has reached all countries and impacted all aspects of life, economies and market. Organizations moved to remote working environment as forced by the governmental policies, procedures and regulations. One of the most critical aspects is the workforce and how companies can maintain effective employee job performance. To navigate through the epidemic period and build effective workforce for the current and future remote work, organizations have to focus on building efficient and effective human capital. Thus, this review paper takes the challenge to review several aspects of employee training during Covid-19 period in Malaysia. The paper has found that training and development programs are essential in navigating through the pandemic of Covid-19 as they provide many advantages and affect the employee performance. However, certain challenges are faced by the organizations to implement effective virtual training such as the unsuitability of the traditional programs & methods, lack of collaborative learning and engagement, difficulty to evaluate the training outcomes, and the difficulty to maintain the trainees. Furthermore, the paper recommended the organizations to go further in exploiting the available training programs and technologies and invest more in the aspect of digitalization and virtual training.

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767